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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tom Seidenstricker

November 19, 2024

5  out of  5
rating by Tom Seidenstricker
"I've been with JT for years with multiple lines of insurance. He and his team are always very responsive and helpful any time I reach out to them and occasionally they reach out to me just checking in to make sure that they're meeting my needs."
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Gloria Lawrence

November 18, 2024

5  out of  5
rating by Gloria Lawrence
"Quite a pleasant experience."
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KARI BENNETT

November 18, 2024

5  out of  5
rating by KARI BENNETT
"Recently changed insurance companies and so pleased that I did; rates were much better and competitive. The staff was highly supportive, knowledgeable, and personable. Definitely recommend exploring your options with JT Reisdorph/State Farm, you won’t regret it!🙌🏻"
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Cynthia Williams

November 13, 2024

5  out of  5
rating by Cynthia Williams
"I was in need of new car insurance due to purchasing new vehicle, Jessica was amazing she talked me through everything and gave me different options and was very patient, I hate shopping for insurance let alone talking to anyone but I would do it again if I have to. Then I had to call to ask about my policy and I spoke with Justin he was just as helpful and patient makes calling in easy. Thank you both for the great service 😊👍🏽👍🏽"
We responded:
"Cynthia, What a kind review! We are delighted to hear that Jessica provided s patient guidance while helping you with options for your new car insurance. It’s wonderful to know that Justin was also there to answer your policy questions and made calling in a positive experience. We understand that shopping for insurance can be daunting, so we're thrilled that Jessica and Justin could make the process easier and more comfortable for you. Thanks again for choosing us, and please don’t hesitate to reach out if you need anything in the future! 😊👍🏽"
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Ezekiel Stone

November 8, 2024

5  out of  5
rating by Ezekiel Stone
"Was super relatable and helpful"
We responded:
"Thank you Ezekiel for your 5 Star Review! -JT"
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Eileen Macias

November 6, 2024

5  out of  5
rating by Eileen Macias
"We just switched from Geico to State Farm. Getting started was simple and painless. Our rep, Nsa, is wonderful. It was truly a pleasure working with him and going through the process. I appreciate the time he took to get to know me and my family, instead of simply plugging numbers into their system to produce a quote. The time and effort is greatly appreciated and goes a long way when it comes to choosing an insurance carrier. Thank you State Farm, and big thank you to Nsa!"
We responded:
"Eileen, Thank you for the thoughtful review! We’re thrilled to hear that Nsa made your transition smooth and took the time to get to know you and your family. We’re excited to have you with us and look forward to being there for all your insurance and financial services needs. -JT "
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Yire Vallejos

October 29, 2024

5  out of  5
rating by Yire Vallejos
"Everyone at this office has been super helpful , informative and given me excellent service ! I appreciate their kindness & encouragement, they remembered I had a math test I had taken the week I got my auto insurance with them , and asked me how it went …. I felt so touched. Keep up the amazing work !"
We responded:
"Yire, Thank you for sharing such a heartfelt review! We’re so glad to hear that our team made your experience special and went the extra mile to show they care. Best of luck with all your studies! -JT"
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Becky Cheney

October 28, 2024

5  out of  5
rating by Becky Cheney
"The staff at JT Reisdorph are AWESOME! They take the time to explain things to you so you can understand your policy and make decisions based on what is best for you. They never pressure you! Also, the staff are courteous and professional--it's a pleasure to work with them. The staff (especially Justin) go out of their way to solve problems and help you so you can get your claim processed as quickly as possible. You don't need to be an insurance expert to work with State Farm/ JT Reisdorph--let them be the experts and do all the work for you! I have been with their agency since 1990 and they have never disappointed me. Give them a try!"
We responded:
"We’re thrilled to hear this experience Becky! Especially Justin, providing you with clear, pressure-free guidance and exceptional service. We’re honored to have had your trust since 1990 and are always here to make insurance easy and stress-free. It’s a pleasure to serve clients like you! -JT"
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Blake Buffington

October 28, 2024

5  out of  5
rating by Blake Buffington
"I have been a client of this State Farm office for over 30 years. I don't know of any other company I can say that about. Great service and always available when I need them."
We responded:
"Blake, Thank you so much for your loyalty over the years! It means the world to us to have been there for you for over three decades. We're honored to be your trusted choice and are always here whenever you need us. Here’s to many more years together! -JT"
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Hasson35

October 28, 2024

5  out of  5
rating by Hasson35
"Great experience with JT. Still no issues so far and great people working there. Hopefully I will stay with as long as possible 😁♥️"
We responded:
"Wow thank you for the awesome review! We’re so glad to hear everything has been smooth and that you’re happy with our team. We’re looking forward to being here for you for many years to come! -JT"
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Jennifer Hallford

October 24, 2024

5  out of  5
rating by Jennifer Hallford
"Very flexible and professional State Farm representatives. Took time to fit my family’s needs. Great rates and people!"
We responded:
"Jennifer, it's wonderful to hear that our team was flexible and took the time to find the best fit for your family’s needs. We appreciate your trust in us! Thank you. -JT"
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A Jones

October 23, 2024

5  out of  5
rating by A Jones
"I had a no fault collision on 10/11/2024 that wrecked the front of my car. Angie Reisdorph helped me calm down on the phone. She helped to elevate my car getting to the automotive garage. She handled the claim with efficiency, expertise, and patience with me. I’ve had this specific State Farm agency for at least ten years. I recommend JT Reisdorph State Farm agency. Everyone in the office is personable and professional. They all are experts in their particular field. There is good communication among office staff re this particular claim and whenever I have a question. If you’re looking for a State Farm agency that will work for and with you as well as being friendly and being insurance experts … call JT Reisdorph State Farm Insurance."
We responded:
"Thank you so much for sharing your experience Anita! We are sorry to hear about your accident but are glad that Angie was able to provide the support and expertise. -JT"
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Dale Arnold

October 23, 2024

5  out of  5
rating by Dale Arnold
"After several very large premium increases from my former carrier I contacted JT Reisdorph State Farm for premium quotes and I was not disappointed. I am a former insurance agent and know that there is a lot more to insurance than just the price. I asked a zillion questions during the process and Kyle answered all of my questions quickly and thoroughly and came up with a program that was substantially less than my expiring coverage. After having my insurance through my former agent for 40 years it was not an easy decision to move to State Farm, but I could not overlook the difference in premium for similar coverage."
We responded:
"We're so glad that Kyle was able to answer all your questions and provide you with a program that not only met your needs but also offered substantial savings. -JT"
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William Samantha

October 21, 2024

5  out of  5
rating by William Samantha
"Mandy at JT Reisdorph State Farm is amazing! Every time I’ve had questions or issues, she’s been there to help, always answering my calls promptly. She’s knowledgeable, patient, and goes above and beyond to make sure everything is taken care of. I couldn’t ask for better service. Thank you, Mandy!"
We responded:
"We’re thrilled to hear about your experience with Mandy. She truly is dedicated to providing exceptional service, and it’s great to know she’s been there to help you with all your questions and concerns William! Your kind words mean a lot to us, and we’re grateful for the opportunity to serve you. Thanks again for choosing JT Reisdorph State Farm! -JT"
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Gavin Tebbe

October 21, 2024

5  out of  5
rating by Gavin Tebbe
"Tiffany was amazing and super helpful. Answered my phone call right away and helped me get my insurance card. Would highly recommend using this branch."
We responded:
"Thank you for your great review Gavin! We’re so glad to hear that Tiffani was able to assist you quickly and efficiently. Providing excellent service is always our goal, and it’s wonderful to know she made your experience such a positive one. -JT"
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Deb Ingersoll

October 21, 2024

5  out of  5
rating by Deb Ingersoll
"I recommend JT and his team if you're looking for competitive prices with five-star service. They welcomed us to Austin with friendly, easy-to-navigate insurance and financial planning options. We are long-time satisfied State Farm customers; after moving many times in the last 17 years, we're uniquely positioned to say this agency is the best of the best!"
We responded:
"Deb, Thank you for the incredible recommendation! We're thrilled to hear that our team provided you with five-star service and made your transition to Austin smooth and welcoming. It's fantastic to know that, as long-time State Farm customers! We appreciate your trust and support, and we're here for all your insurance and financial planning needs. Welcome to Austin! -JT"
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Addy Arechiga

October 20, 2024

5  out of  5
rating by Addy Arechiga
"The team has been very helpful and nice. Have a had a great experience with them. Would definitely recommend"
We responded:
"We're happy to hear that you've had such a positive experience with our team Addy! Your recommendation means a lot to us, and we're always here to help with any of your needs. Thanks for choosing us! -JT"
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Teresita Gonzalez

October 18, 2024

5  out of  5
rating by Teresita Gonzalez
"Farmer insurance has always been very helpful when ever i call very polite and always finding ways that works best for my budget and best interest i highly recommend them if in need of car insurance call and get a quote very easy and fast! There is always a smile behind that phone call. Thank you guys!"
We responded:
"Teresita, thank you so much for your glowing review! We're thrilled to hear that you've had such positive experiences with our team and that we've been able to help you find the best options for your budget. -JT"
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Leah Piccolo

October 18, 2024

5  out of  5
rating by Leah Piccolo
"Really responsive to concerns or questions. I had a question on my bill and the first customer service rep was so nice and helpful. She was able to update my payment information and then she forwarded my concerns to the right person for the bill question who then called me back right away and answered all my questions."
We responded:
"Great feedback Leah! Thank for taking the time to share your positive experiences with our agency. -JT"
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Lisa Daugherty

October 14, 2024

5  out of  5
rating by Lisa Daugherty
"The staff at this State Farm agency is extremely responsive and helpful. I recently added adult children to my policy, changed my last name, and moved residences - all in the same month. They really helped me to get the best family policy and implement all the changes smoothly. Thanks to JT Reisdorph and his staff!"
We responded:
"Lisa, thank you for such a wonderful review. I'm glad Kyle was able to help you at your pace and assist you in making an informed decision to switch to the JT Reisdorph - State Farm office! Saving you money while also providing great coverage for your home and autos is certainly a win-win. Welcome to State Farm--I hope you are a satisfied customer here for 25 years or more! "
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Joshua Tullis

October 12, 2024

5  out of  5
rating by Joshua Tullis
"Extremely helpful and Quick to make things happen!"
We responded:
"Joshua, It's always great to hear that our team helped you with your insurance needs in a helpful quick manner! Thank you for the great review! "
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Sam Ikemenogo

October 12, 2024

5  out of  5
rating by Sam Ikemenogo
"They make sure that all your insurance concerns are addressed"
We responded:
"Sam, wow what a great review! We love to know that we were able to address all of your insurance concerns! Thank you!"
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Thomas Perry

October 9, 2024

5  out of  5
rating by Thomas Perry
"JT and his team have always been extremely responsive to any thing I needed to discuss. I highly recommend him and his team for your insurance needs."
We responded:
"Tom I'm thrilled to hear that my team has always been responsive to your needs. We truly appreciate your trust and support! -JT"
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Derrick Taylor

October 8, 2024

5  out of  5
rating by Derrick Taylor
"I have had several other insurance companies that I have worked with unfortunately there where times when I needed them and couldn’t contact them or get my questions answered. JT Reisdorph’s office has been totally different from the start several agents have reached out just to see how things are going and if I needed any help or any questions. Thanks for being great keep of the awesome customer service. Derrick Taylor"
We responded:
"Thank you Derrick - We're so glad to hear that our agency has been attentive and responsive to your needs. Providing excellent customer service is always our priority. -JT"
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Kristin Faye Asuan-O'Brien

October 3, 2024

5  out of  5
rating by Kristin Faye Asuan-O'Brien
"It was a pleasure working with Jessica to set up my new policy. Extremely professional, informed and friendly!"
We responded:
"We're glad to hear that working with Jessica was a great experience. Her professionalism, knowledge, and friendly attitude truly make a difference! Thank you😊 "