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State Farm® Insurance Agent JT Reisdorph

4.8 out of 5 average rating (132 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Sheila Perkins

September 21, 2023

5  out of  5 rating by Sheila Perkins
"Our recent hail damage claim for a new roof was handled by the Reisdorph State Farm agency with such ease we couldn’t believe it. Reporting the claim was a breeze, then everything else happened fast and without any issues. They are so efficient and attentive to your needs until everything is completed and you are totally satisfied with the results. I highly recommend the JT Reisdorph State Farm agency."

Susan Lin

September 11, 2023

5  out of  5 rating by Susan Lin
"Leticia Guzman is friendly, knowledgeable and efficient, helping us locate auto and home coverage with State Farm when Nationwide gave us 7 day notice of intent to raise our rates 92%. And she saved us $$!! Very happy to be new members of State Farm Insurance."

Lizbeth Soto

September 8, 2023

5  out of  5 rating by Lizbeth Soto
"Awesome customer service! Thank you Lety for helping me with my policies. You were very helpful and made the process so easy. 100% recommend this Agency."

Susan Que

August 29, 2023

5  out of  5 rating by Susan Que
"High credibility and great service."

Vincent Mondello

August 22, 2023

5  out of  5 rating by Vincent Mondello
"Fast and Easy, thanks for the service"

Ron Matsuda

August 10, 2023

5  out of  5 rating by Ron Matsuda
"JT Reisdorph and his State Farm team have been super responsive to our insurance needs. Great customer service and communication all around! Thank you for taking care of us!"
Profile photo of Kevin Clark

Kevin Clark

August 8, 2023

5  out of  5 rating by Kevin Clark
"After 22 years in the hill country, it finally happened…I hit a deer or to be more precise a deer hit me. It happened 2 hours from home and State Farm took great care of me. My agent JT Reisdorph and staff were attentive helpful about the process and provided great follow up. The car was a total loss, but I am back on the road in a newer car and grateful no humans were injured. Thanks to Angie and the rest of the staff for their care concern after the accident."

Alli Garcia

July 18, 2023

5  out of  5 rating by Alli Garcia
"Thanks to State Farm I was able to get a great quote on my auto insurance! I would Also like to tia k Kyle for all his help in guiding me to get the best deal."

John Robinson

June 10, 2023

5  out of  5 rating by John Robinson
"Great service. Very personable. Willing to answer all my 'dumb' questions. Good value."

Frank Fiser

June 9, 2023

5  out of  5 rating by Frank Fiser
"Kyle was great! Very knowledgeable and efficient. Presented us with very competitive rates for our home and auto insurance."

2101vipin

June 8, 2023

5  out of  5 rating by 2101vipin
"Kyle is thorough with his work , spends proper time explaining you the options . I got a better rate with more options on my auto insurance . Highly recommend JT and his team ."

Mike McD

June 7, 2023

5  out of  5 rating by Mike McD
"JT and Angie are always my first call when I have an insurance question. They have always been very helpful when I needed any information about insurance coverages or claims. Recently my wife's Passat suffered a lot of hail damage during one of our Texas Springtime storms. We chose Caliber Collision in Marble Falls to perform the paintless dent repair process on the hail damage. Due to the widespread nature of the hail storm, there were a LOT of hail damage claims being filed. Caliber Collision offered to have our vehicle placed on a wrecker and taken to Austin for the damage repair and then returned to Marble Falls. The repair process was completed in three days and the results were amazing. Thank you JT for helping us get the claim process started properly and thanks to Caliber Collision for thinking outside of the box and maximizing their repair resources and reducing my repair wait time."

Ricardo Padilla

June 5, 2023

5  out of  5 rating by Ricardo Padilla
"Very good customer service thank you"

GC

May 11, 2023

1  out of  5 rating by GC
"We signed up with state farm and this office location because of the glowing reviews, unfortunately we were dissatisfied with JT and his staff. We switched to another local location and thankfully it's been better. The issue with JT and his office was the communication between us and the office was very poor. They would take long to respond and when they did they wouldn't have all the information or they would provide incorrect information. Unfortunately I felt like they didn't value me as a customer and were never really interested in helping."

Romeo Cabrera

May 2, 2023

5  out of  5 rating by Romeo Cabrera
"Helpful, professional, and respectful."

Philip Arias

May 2, 2023

5  out of  5 rating by Philip Arias
"Amazing customer service. JT's team makes you feel like a VIP. I appreciate him taking the time to sit down with me, face-to-face, and explain all my options. I never felt pressured. They genuinely care. For example, we had a leak and his team walked us through what to do each step of the way. I know if I call or walk in I'm going to get help right away from people with over 30 years of experience. They know their stuff. I highly recommend JT and his team."

John Wood

April 21, 2023

5  out of  5 rating by John Wood
"All of my experiences with this office have been top-notch. They are incredibly responsive, and work very quickly to make sure that all of your needs are met. I would like to give a shout out to Wyatt who worked with me during a recent vehicle purchase to get the best rate possible on full coverage. I am absolutely thrilled at the premium she was able to get me. In my experience, the insurance companies I’ve used in the past I’ve been mostly interchangeable with premiums and coverage. In this case, I believe I found my insurance company home. These folks will always have my Business."

Luis Fajardo

March 25, 2023

5  out of  5 rating by Luis Fajardo
"Kyle, thank you for taking the time to answer our questions and concerns. My wife and I really enjoyed working with you! We believe we made the right choice by switching to State Farm."

Jessica Najera

March 14, 2023

5  out of  5 rating by Jessica Najera
"Thank you Team JT Reisdorph-State Farm for the Tiff treats and always checking on us like family!!"

Kat Melancon

March 13, 2023

5  out of  5 rating by Kat Melancon
"Everyone we have communicated with so far has been so friendly and helpful! Nick, Mandy, Wyatt, and Angie!! They have all answered our questions in a timely manner and have walked us through all the steps as needed! Highly recommend using this amazing group of people! They were also able to save us a substantial amount of money compared to our last insurance company! Thank you State Farm!"

Ashley Taylor

February 15, 2023

5  out of  5 rating by Ashley Taylor
"Very responsive and easy to work with. Nothing but good things to say about these guys"

Fred Van Orman

February 15, 2023

1  out of  5 rating by Fred Van Orman
"I was sold a policy at one price and after I went through everything and paid my first month payment I was then told I would have my monthly rate increase unless I connected a device to my car. This was never told to me so i feel I was mislead. I called and the person who sold me the policy couldn’t care less. Then I get contacted by the broker JT and basically told the same thing. I will be switching company’s as soon as I find time."

Victoria Del Fonso Francisco

February 10, 2023

5  out of  5 rating by Victoria Del Fonso Francisco
"Angie is great. She's responsive, knowledgeable, and caring. She walked me through the process of filing my claims. Each time she knew who I was without having to verify my identity. She knew me by name. She always followed up to ask if my car had already been fixed by the shop, to make sure I was back on the road. JT is equally great. He was patient with my policy questions and took the time to answer them adequately."

Abby

February 7, 2023

5  out of  5 rating by Abby
"State Farm saved me a lot of money. I was paying double with Allstate & it's the same exact plan. I appreciate State Farm's support & business. As a consumer you have the right to shop around & my advice is to get a quote with State Farm."

Jackie Luu

February 6, 2023

5  out of  5 rating by Jackie Luu
"I wanted to share an awesome experience that I had with my specialist, Kyle. I went through a generic website stating that I wanted quotes because, the cost of everything is going up, including insurance premiums. I of course was bombarded with calls almost immediatey, however, Kyle stood out. I saw that they were local, and no just someone working a call center. He also did push through to get me out of the way. He was attentative and took the time to explain coverages, I learned about things that I didn't know even though I've had home insurance for 14 years. He was considerate of my time as I tried to get this figured out during my own work hours. I appreciate his accomodations and him calling me when he said he would. This will be my first experience having a local agent, so far I have no regrets."