State Farm® Insurance Agent JT Reisdorph

"Our recent hail damage claim for a new roof was handled by the Reisdorph State Farm agency with such ease we couldn’t believe it. Reporting the claim was a breeze, then everything else happened fast and without any issues. They are so efficient and attentive to your needs until everything is completed and you are totally satisfied with the results. I highly recommend the JT Reisdorph State Farm agency."

"After 22 years in the hill country, it finally happened…I hit a deer or to be more precise a deer hit me. It happened 2 hours from home and State Farm took great care of me. My agent JT Reisdorph and staff were attentive helpful about the process and provided great follow up. The car was a total loss, but I am back on the road in a newer car and grateful no humans were injured. Thanks to Angie and the rest of the staff for their care concern after the accident."

"JT and Angie are always my first call when I have an insurance question. They have always been very helpful when I needed any information about insurance coverages or claims. Recently my wife's Passat suffered a lot of hail damage during one of our Texas Springtime storms. We chose Caliber Collision in Marble Falls to perform the paintless dent repair process on the hail damage. Due to the widespread nature of the hail storm, there were a LOT of hail damage claims being filed. Caliber Collision offered to have our vehicle placed on a wrecker and taken to Austin for the damage repair and then returned to Marble Falls. The repair process was completed in three days and the results were amazing. Thank you JT for helping us get the claim process started properly and thanks to Caliber Collision for thinking outside of the box and maximizing their repair resources and reducing my repair wait time."

"We signed up with state farm and this office location because of the glowing reviews, unfortunately we were dissatisfied with JT and his staff. We switched to another local location and thankfully it's been better. The issue with JT and his office was the communication between us and the office was very poor. They would take long to respond and when they did they wouldn't have all the information or they would provide incorrect information. Unfortunately I felt like they didn't value me as a customer and were never really interested in helping."

"Amazing customer service. JT's team makes you feel like a VIP. I appreciate him taking the time to sit down with me, face-to-face, and explain all my options. I never felt pressured. They genuinely care. For example, we had a leak and his team walked us through what to do each step of the way. I know if I call or walk in I'm going to get help right away from people with over 30 years of experience. They know their stuff. I highly recommend JT and his team."

"All of my experiences with this office have been top-notch. They are incredibly responsive, and work very quickly to make sure that all of your needs are met. I would like to give a shout out to Wyatt who worked with me during a recent vehicle purchase to get the best rate possible on full coverage. I am absolutely thrilled at the premium she was able to get me. In my experience, the insurance companies I’ve used in the past I’ve been mostly interchangeable with premiums and coverage. In this case, I believe I found my insurance company home. These folks will always have my Business."

"Everyone we have communicated with so far has been so friendly and helpful! Nick, Mandy, Wyatt, and Angie!! They have all answered our questions in a timely manner and have walked us through all the steps as needed! Highly recommend using this amazing group of people! They were also able to save us a substantial amount of money compared to our last insurance company! Thank you State Farm!"

"I was sold a policy at one price and after I went through everything and paid my first month payment I was then told I would have my monthly rate increase unless I connected a device to my car. This was never told to me so i feel I was mislead. I called and the person who sold me the policy couldn’t care less. Then I get contacted by the broker JT and basically told the same thing. I will be switching company’s as soon as I find time."

"Angie is great. She's responsive, knowledgeable, and caring. She walked me through the process of filing my claims. Each time she knew who I was without having to verify my identity. She knew me by name. She always followed up to ask if my car had already been fixed by the shop, to make sure I was back on the road. JT is equally great. He was patient with my policy questions and took the time to answer them adequately."

"I wanted to share an awesome experience that I had with my specialist, Kyle. I went through a generic website stating that I wanted quotes because, the cost of everything is going up, including insurance premiums. I of course was bombarded with calls almost immediatey, however, Kyle stood out. I saw that they were local, and no just someone working a call center. He also did push through to get me out of the way. He was attentative and took the time to explain coverages, I learned about things that I didn't know even though I've had home insurance for 14 years. He was considerate of my time as I tried to get this figured out during my own work hours. I appreciate his accomodations and him calling me when he said he would. This will be my first experience having a local agent, so far I have no regrets."